Disclaimer of purchase
We guarantee the quality of all our Products and Services. If, however, they do not meet your requirements, you have the right to opt out of one or more items from the order placed within 5 days of receipt and by sending it to us by courier at your expense.
We ask you to take care of the goods while at your disposal and when you return them to avoid damage or loss during transportation. Be sure to keep the note from the courier company as proof that your shipment has been sent.
Please note the following: When returning a Product (s), it must be accompanied by proof of purchase (invoice and receipt), unused, unpacked and in reserved form, with original packaging preserved, addressed to us for returning Products.
For hygienic reasons, bed linen, blankets, pillows, towels and open-air bathrobes can not be returned or denied unless it is the customer’s right to return them, that is, there is a defect confirmed by us.
Refunds on refused items are made on the way back to the original form of payment after Seller has confirmed that the item meets the criteria described above. The amount is refunded by a transaction for 30 business days from the receipt of the returned merchandise.
Product sums are not refunded in the following situations:
- returned after the 5-day day of receipt
- Damaged Products
- Used Products
- Products with damaged packaging.
In these cases, Products will be returned to you at your expense.
If you refuse the above delivery, the Seller reserves the right to withhold the products and the amount paid for the purchase of the products.